Privacy Policy — 75pak Game

1. Introduction

This Privacy Policy applies to all users of 75pak game, accessible at 75pakgame.pro. It sets out the types of personal information we collect from players based in Pakistan, the purposes for which that information is used, how it is stored and protected, and the rights you have in relation to your data.

75pak game is committed to handling your personal information responsibly and transparently. We collect only what is necessary to operate the platform, process your transactions and maintain a safe gaming environment. We do not sell your personal data to unrelated third parties for marketing purposes.

This policy should be read alongside our Terms and Conditions, which govern your overall use of the platform. Together, these two documents form the complete agreement between you and 75pak game regarding your account and data.

If you have questions about anything in this policy at any time, you can reach us at [email protected] and a member of the support team will respond promptly.

2. Data We Collect

We collect different categories of personal data depending on how you interact with 75pak game. The main categories are as follows:

We do not intentionally collect sensitive personal data such as medical records, political opinions or biometric data. If you voluntarily provide any such information during support interactions, it will be used only to address your specific query.

3. How We Collect Your Data

75pak game collects personal data through several channels:

• Account Registration: When you create an account, you provide your name, contact details, date of birth and login credentials directly through the registration process.
• Identity Verification: During KYC (Know Your Customer) checks, you may be asked to submit a copy of a government-issued ID to confirm your identity and age.
• Deposits & Withdrawals: Payment data is collected when you make a deposit or request a withdrawal through supported channels including JazzCash, Easypaisa, Raast and bank transfer.
• Gameplay Activity: Your gaming behaviour — games launched, bets placed, wins and session length — is recorded automatically by our platform systems.
• Device & Browser Data: Technical information is collected automatically when you access the site, including your IP address, browser type, device model and screen resolution.
• Cookies: We use cookies and similar tracking technologies when you browse the platform. See Section 7 for full details on how cookies are used and how to manage them.
• Support Interactions: When you contact our support team by email or chat, the content of that conversation is recorded for quality assurance and dispute resolution purposes.

4. How We Use Your Data

75pak game uses your personal data only for purposes that are directly connected to operating the platform and providing services to you. Specifically, your data is used to:

• Create and manage your player account.
• Verify your identity and confirm that you meet the minimum age requirement of 18 years.
• Process deposits and withdrawals in PKR through your chosen payment method.
• Detect and prevent fraudulent activity, multi-accounting and other Terms violations.
• Monitor gameplay activity for responsible gaming purposes — including identifying patterns that may indicate problem gambling behaviour so appropriate tools can be offered.
• Send account-related communications such as deposit confirmations, withdrawal notifications and security alerts.
• Send promotional communications about bonuses and offers — only if you have opted in to receive them. You can opt out at any time from account settings.
• Maintain server logs and audit trails for security and compliance purposes.
• Improve platform performance based on aggregate usage analytics.
• Resolve disputes and respond to support queries.

5. Payment Data & Financial Information

When you make a deposit or request a withdrawal on 75pak game, financial data is processed through our integrated payment partners. The platform supports JazzCash, Easypaisa, Raast, direct bank transfers and selected mobile wallets. All transactions are handled in PKR.

Full card numbers and mobile wallet PINs are never stored on 75pak game servers. Payment data is tokenised and handled by our payment processing partners who maintain their own security standards. What we retain is the transaction reference, amount, timestamp and associated account identifier needed to maintain your transaction history.

• Your transaction history is accessible from within your account.
• We retain financial records for the minimum period required for audit and dispute resolution purposes.
• Deposits and withdrawals must always use payment methods registered in your own name — we verify this as part of our standard checks.
• If a payment discrepancy arises, we may request supporting documentation from you before processing a resolution.

6. Sharing Your Data

75pak game does not sell or rent your personal data. We share your data only in the following limited and necessary circumstances:

• Payment Processors: We share the financial data necessary to process your deposits and withdrawals with our integrated payment partners (JazzCash, Easypa isa, Raast, bank transfer providers). These partners receive only what is needed to complete the transaction.
• Identity Verification Partners: During KYC checks, identity documents may be shared with third-party verification services. These partners are bound by strict data handling agreements and may not use your data for any other purpose.
• Game Providers: Our game providers receive limited technical data (session identifiers, bet amounts) necessary to run the games you play. They do not receive your full personal profile.
• Fraud Prevention Services: We may share technical data such as IP addresses and device fingerprints with fraud detection partners to protect the platform and its players.
• Legal Obligations: If required by applicable law or a legitimate authority, we may disclose your data. We will notify you where legally permitted to do so.
• Business Transfer: If 75pak game undergoes a business restructuring or ownership change, your data may be transferred to the successor entity under the same privacy protections.

All third parties with whom we share data are required to handle it securely and in accordance with applicable data protection standards. We do not allow our partners to use your data for their own marketing or profiling purposes.

7. Cookies & Tracking Technologies

75pak game uses cookies and similar technologies to make the platform function correctly, remember your preferences and understand how players use the site. Here is a breakdown of the types of cookies we use:

• Essential Cookies: These are required for the platform to operate. They manage your login session, maintain account security and enable core features. These cannot be disabled without breaking the platform's functionality.
• Functional Cookies: These remember your preferences such as language settings, game lobby filters and notification choices across sessions.
• Analytics Cookies: We use aggregated, anonymised analytics to understand which parts of the platform are most used and where improvements can be made. This data does not identify you personally.
• Security Cookies: These help detect unusual activity and protect your account from unauthorised access.

Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though doing so may affect the functionality of certain parts of 75pak game — in particular, disabling essential cookies will likely prevent you from logging in or maintaining a session.

8. Data Retention

We keep your personal data only for as long as it is needed for the purposes described in this policy, or as required for legal, audit and compliance obligations. The general retention guidelines we follow are:

• Active Account Data: Retained for the full duration of your account being active on 75pak game.
• Transaction Records: Financial transaction histories are retained for a minimum of five years for audit and dispute purposes.
• Identity Verification Documents: KYC documents are retained for the period required to satisfy verification obligations, typically five years from the date of verification.
• Support Communications: Chat logs and email correspondence are retained for up to two years from the date of the interaction.
• Gameplay Logs: Bet history and session records are retained for a minimum of two years and may be retained longer where an active dispute is pending.
• Closed Accounts: When an account is voluntarily closed or suspended, personal data is not immediately deleted — it is retained for the minimum legally required period before being securely deleted or anonymised.

After the applicable retention period, data is either securely deleted or anonymised so that it can no longer be associated with you as an individual.

9. Data Security

Protecting your personal data is a core responsibility at 75pak game. We implement a combination of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration or disclosure.

• Encryption in Transit: All data exchanged between your device and our servers is encrypted using TLS (Transport Layer Security). This applies to login, deposits, withdrawals and all other platform interactions.
• Password Security: Account passwords are stored in hashed form. We do not store plain-text passwords and our support team cannot retrieve your password — only reset it.
• Access Controls: Internal access to player data is restricted on a strict need-to-know basis. Only authorised staff with a legitimate reason can access personal data, and all access is logged.
• Fraud Monitoring: Automated systems continuously monitor for unusual activity such as multiple login attempts, unrecognised device logins and atypical transaction patterns.
• Secure Infrastructure: Our platform infrastructure uses security best practices including firewalls, intrusion detection and regular vulnerability assessments.

While no online system can be made entirely risk-free, we take all reasonable steps to maintain a secure environment for your data. If you suspect your account has been compromised, contact support at [email protected] immediately and we will assist you in securing it.

10. Your Rights Over Your Data

As a player on 75pak game, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered username and a clear description of your request:

We aim to respond to all data rights requests within a reasonable timeframe. In some cases we may need to verify your identity before processing a request to protect against unauthorised access to another person's data.

11. Minors

75pak game is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. The registration process includes age verification steps specifically to prevent minors from creating accounts.

If we become aware that a player is under 18, their account will be immediately suspended, all associated data reviewed, and the account permanently closed. If you are a parent or guardian and believe a minor has registered on the platform using false information, please contact us at [email protected] so we can investigate and take appropriate action.

12. Changes to This Privacy Policy

75pak game may update this Privacy Policy from time to time to reflect changes in our practices, platform features or applicable requirements. When we make significant changes, the updated policy will be published on this page with a revised "Last Updated" date and, where appropriate, a notification will be posted within the platform.

We encourage you to review this policy periodically so you stay informed about how your data is handled. Your continued use of 75pak game after an updated policy is published means you accept the changes. If you do not agree with a revised policy, you may request account closure by contacting support.

13. Contact Us

If you have any questions, concerns or requests relating to your personal data or this Privacy Policy, please reach out to the 75pak game support team:

You can also review our Terms and Conditions and Responsible Gaming pages for more information about platform rules and player protections.